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Shop Safety Eyewear →Important updates from your department
Your personal information and eligibility
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Find approved optical providers near you for eye exams and safety eyewear fittings
Common questions about safety eyewear
You may be marked Ineligible if:
If you believe this is an error, contact your Safety Liaison for assistance.
Most orders arrive within 7–14 business days, depending on processing time and lens type.
No. Once your order has been submitted and received by the lab, it cannot be changed. Please review all information carefully before submitting.
Most employees qualify once every eligibility period (commonly once every 12 months). Your Safety Liaison has the final determination.
Contact your Safety Liaison immediately. They will help you request a replacement if necessary.
If the site is not loading, not displaying correctly, or showing errors, email:
Please include:
You must contact your Safety Liaison. They will advise you on whether a replacement can be issued and what steps to follow.
If your vision seems incorrect or uncomfortable:
Your liaison will assist with corrective steps or re-order procedures.
Yes. If your prescription is expired or missing, you must visit an approved MTA provider before ordering.
The list of approved locations will be provided by your department or by your Safety Liaison. (Some employees may also see this list inside the portal.)
If your portal does not show an assigned liaison, notify:
Your account will be corrected and routed to the proper department.
No. All MTA-approved safety glasses are fully covered by the MTA safety program.
Yes. If you do not need vision correction, you can still order safety-rated glasses.
Some optical locations allow pickup. If pickup is available, you will see that option during checkout.
If the order has not yet been sent to the lab, your liaison may be able to correct it. If the lab has already received the order, changes are not possible, and a new order may need to wait until your next eligibility period.